Sales and service system

1. Pre-sales service (provided free of charge)

Providing comprehensive free customer support:

Professional individual technical advice and support in developing customized solutions;

Provide a complete set of company compliance certificates and product test reports;

We support free sample shipping and product testing services;

We can provide product design drawings, specifications and other technical information.

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2. Service (after prepayment)

The entire order fulfillment process is transparent, giving customers complete peace of mind and real-time tracking.

Synchronization of production progress in real time;

Regularly send photos of the production site in real life and videos of the production process;

We provide timely support on manufacturing details, confirm specifications, and answer order-related questions.

 

3. After-sales service

Protecting customers' rights throughout the entire process and addressing any concerns after use:

If, through customer use of the product, it is confirmed that the problem is indeed caused by a defect in the quality of our product,we will take full responsibility, We will properly handle after-sales service issues and ensure that the customer uses the products normally and respects his cooperation rights.

Flange Package HONGKAI Forging (3)
Flange Package HONGKAI Forging (5)
Flange Package HONGKAI Forging (9)
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